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FAQ

Q: What Toys Can You Customize?

A: We are a toy company which can offer one-stop service for toys, and we can customize plush toy, PVC figure, vinyl toys, resin sculpture, stress toys, other types of collectibles. We are pride in our safety and eco-friendly raw materials, high level service and exceptional quality.

Q: What Is The MOQ Of Your Item?

A: Different items have its MOQ, we always have some self-developed items in stock can send by 1 pcs.

Q: Where Do You Manufacture My Toys?

A: All the toys such as plush toy, PVC figure,vinyl toys, resin sculpture, stress toys, other types of collectibles are designed by Topseek, and the production run made with our associated factories in Sichuan and Guangdong Province, China.

We have established long term relationship and work closely over 10 years.

Q: What Are The Certifications Your Factory Have?

A: Our associated suppliers passed ISO9001, SEDEX, BSCI, Disney Fama, Walmart, NBC Universal audits.

Q: Can You Help To Develop Products?

A: Yes, we can service from appearance design, prototype, 3D making, mold making, mass production, assembling, packing to delivery.

Q: Will My Toys Be Safe?

A: Yes, we have been designing and manufacturing toys for 10 years, we have our QC&QA dept., all the products are fully inspected by workers during the production process. Every new product will be sent to SGS testing. We are always on top of the changes to toy safety that are impacted by the international govenments.For more information about safety,please turn to the page of Quality&Safety.

Q: Can You Serve Amazon Customers?

A: Yes, we have been developing new products every month and we can provide the low MOQ service to customized orders and ship goods to FBA warehouse.

Q: How Long Can I Get The Sample?

A: We can make the design into a prototype about 1 week.

Q: What Are The Certifications Of The Toys?

A: All of the toys are made and painted of eco-friendly material which exceed EN71 standards. And we obtained CE, EN71, CPSIA certifications for all our raw materials. Should any other certifications need, we can also made after production.

Q: How Long Does It Take To Get My Toys?

A: Generally most orders will be finished about 3-4 months after the prototype approved. Due to we have strong supply chain with our out-sourcing suppliers, we have a rich experience in undetaking urgent orders for brand customers,but depend on the type of toys and the time of the year.

Q: Do You Have Fast Delivery Capability?

A: Yes, our suppliers respond quickly and actively cooperate with customers' delivery dates. Normally, we arrange the delivery plan to deliver on time. For gift orders or special orders with a very urgent delivery date, we will expeditiously process them to help customers deliver them within the required time.

Q: What Do I Need To Do To Start Custom My Toys?

A: If you have 2d or 3d design, vector files formats (.EPS, .AI, .PDF...) are preferred to ensure a quality print, however we are often able to work with other file formats of lower quality. We can make prototype about 7 days. If you just a idea of the toy, we can create your inmagination to real toys.

Ready To Go? Or Have Any Questions?

Visit our custom products list page for more information.
Or, if you are ready to custom toys,let’s go!